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From170US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000
-
Near the beach
Great
8.6
9.1
/10
4.1
4.2
/5

Amenities

HM Playa del Carmen offers an outdoor pool surrounded by tropical vegetation and a pool bar serving a variety of cocktails. The hotel features a fully equipped gym, allowing guests to maintain their fitness routines while enjoying their stay. A massage room is available for guests seeking relaxation and rejuvenation during their vacation.

Rooms

The hotel provides various accommodation options, including double rooms with balconies and junior suites with city views. Each room type is designed to provide comfort, featuring either king-sized beds or two double beds. The junior suites also include a seating area, making them suitable for families or groups.

Location

HM Playa del Carmen is situated in the heart of the city, just a five-minute walk from the iconic Quinta Avenida, known for its restaurants, shops, and nightlife. It is also within close proximity to the beautiful beaches of Playa del Carmen, just a short stroll away. Guests can explore local culture and attractions, with excursions available to nearby cenotes and archaeological sites.

Dining

The hotel offers a complimentary breakfast buffet featuring tortillas, pancakes, fresh juices, and a show cooking service from 7 am to 11 am. An on-site snack bar serves delicious Mexican dishes, including salads and ceviches, throughout the day. For guests seeking a quick bite, lunch and light snacks are available at the pool bar from 11 am to 5 pm.

Excursions and Activities

HM Playa del Carmen is an ideal base for those interested in adventure, with opportunities to swim with sharks, snorkel, and explore cenotes nearby. The hotel can assist in organizing excursions to ecological parks and Mayan ruins, providing guests with exceptional local experiences. Water sports, such as sailing and windsurfing, are also readily available at local beaches.

Highlights

Location: Just a five-minute walk from Quinta Avenida .

Rooms: Junior suites with seating areas .

Dining: Complimentary breakfast buffet .

Activities: Swim with sharks experience .

Must-do experiences

  • Savor tacos al pastor at El Fogon for a local dining delight.
  • Visit the vibrant 5th Avenue for shopping and street performances.
  • Explore the cenote at Dos Ojos for an unforgettable swim.
  • Discover local artwork at the Frida Kahlo Museum in town.
  • Stroll through the Playa del Carmen Market for unique souvenirs.
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room Balcony
2 persons
305 sq. feet 
2 Double beds
Shower
Balcony
Junior Suite Terrace City view
2 persons
435 sq. feet 
1 King-size bed
Shower
Air conditioning
Double Room Terrace City View
2 persons
305 sq. feet 
1 King-size bed
Shower
Air conditioning
Double Room
2 persons
305 sq. feet 
2 Double beds
Shower
Air conditioning
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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Horseback riding
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

The onsite dining options at HM Playa Del Carmen blend modern aesthetics with international flair, inviting guests to indulge in a diverse culinary experience. Each venue promises flavors that inspire, all set against the backdrop of this vibrant destination, perfect for family gatherings or intimate dinners near the sun-kissed beaches.
Hm Playa Del Carmen Hotel Restaurant photo
Hm Playa Del Carmen Hotel Restaurant photo
Hm Playa Del Carmen Hotel Restaurant photo

Restaurant #1

International with Vegetarian Options
Ambiance
Modern setting with a welcoming atmosphere for all ages.
Key Offerings
Enjoy grilled marinated fish fillet and New York Steak, accompanied by a selection of side dishes and tropical drinks from an open bar.
Reservation
No
Open daily from 7:00 AM to 11:00 AM.

Hotel Location

Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000
Map view
Avenida Constituyentes 180, Entre Avenida 15 Norte Y Avenida 20 Norte, Playa del Carmen, Mexico, 000000
Nearby
Mall
Quinta Alegria Shopping Mall
900 ft
Museum
3D Museum of Wonders
900 ft
Church
Nuestra Senora del Carmen Catholic Church
900 ft
Beach
Mamita's Beach Club
900 ft
Night club
Coco Bongo
900 ft
Beach
Kool Beach Club
900 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Gallery
Riviera Art Gallery
900 ft
Gallery
La Galeria de Playa Art Gallery
900 ft
Beach
Playacar
900 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
900 ft
Aquarium
Aquarium Beach
900 ft
Casino
Grand Riviera Casino
900 ft
Store
MEGA Soriana
900 ft
Store
DAC Verduras y Frutas
900 ft
Shopping Area
Plaza Calle Corazon
900 ft
Shopping Area
Plaza Las Americas
900 ft
Night club
Salon Salsanera
900 ft
Restaurants
La Cafe
500 ft
Calle 2 Norte 153 Local 1
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Legends Sports Bar
700 ft
Norte entre 10 y 15 Av 16 Local 8 Plaza Karma
Sapori D'Italia
500 ft
Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6
Bella Italia Pizzeria
500 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
Cantina Mamitas
600 ft
Calle 28
La Parrilla
600 ft
Avenida Constituyentes Loc. 1 Entre 5ta Av. y Zona Federal Maritima 26
Starbucks Playacar
600 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
9 minutes' walk
Famous pedestrian street filled with shops, restaurants, and vibrant street performances. Offers a lively atmosphere day and night.
Los Fundadores Park
Los Fundadores Park
16 minutes' walk
A beautiful park featuring cultural sculptures and open spaces. Hosts various events and offers stunning views of the sea.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
10 minutes' walk
Museum dedicated to the life and work of the iconic artist Frida Kahlo, featuring some of her most notable pieces.
Coco Bongo
Coco Bongo
4 minutes' walk
A vibrant nightlife destination known for spectacular shows, live music, and a fun party atmosphere suitable for all ages.
Beach Day at Playa Mamitas
4 minutes' walk
Popular beach known for its lively atmosphere, perfect for sunbathing and water sports. Beach clubs available for refreshments.
3D Museum of Wonders
3D Museum of Wonders
4 minutes' walk
Interactive art museum featuring optical illusions and 3D art. Great for families and perfect for memorable photo ops.
La Cafe
La Cafe
2 minutes' walk
Cozy café offering fresh coffee and delicious pastries. Known for a relaxed atmosphere, perfect for light meals and snacks.
Sapori D'Italia
Sapori D'Italia
2 minutes' walk
Charming Italian restaurant known for authentic dishes and a warm atmosphere. Reservations are recommended during peak hours.
Coco Bongo
Coco Bongo
4 minutes' walk
Famous for its high-energy shows featuring acrobats, music, and dance. A must-visit for a thrilling nightlife experience.
La Sirena's Fine Mexican Handcrafts
La Sirena's Fine Mexican Handcrafts
15 minutes' walk
Artisan market offering vibrant local crafts and souvenirs. Perfect for families and all ages looking for unique keepsakes.
Transportation Tips
City Centre
Playa del Carmen5 min  ·  1400 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)21 min  ·  1.1 mi
Cozumel International Airport (CZM)52 min  ·  21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 437 verified reviews
8.7/10
Great
91%
Recommend
Breakfast
7.0/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.8/10
Free Wi-Fi
7.7/10
Location
9.4/10
Paid Wi-Fi
8.3/10
Staff
9.0/10
Value for money
8.7/10
Pros
Friendly staff
Clean rooms
Good location
Courtyard pool
Cons
Poor WiFi
Guest reviews
based on 654 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hm Playa Del Carmen
What time does the breakfast service start and end at HM Playa del Carmen?
12 March 2024
Breakfast is served daily from 7:00 AM to 11:00 AM, featuring a variety of premium products to energize your day.
Are airfare costs included in the overall booking price?
24 February 2024
Airfare is not included in the accommodation price for HM Playa del Carmen.
Is it possible to have a room that accommodates multiple adults and includes separate sleeping areas?
5 April 2024
The hotel does not offer connecting rooms, but spacious Junior Suites with Terrace provide additional privacy and room for families.
Can guests smoke on the balcony at the hotel?
18 May 2024
Smoking is not permitted on the balcony due to local regulations and to ensure the comfort of all visitors.
What facilities does the hotel offer for fitness enthusiasts?
10 January 2025
The hotel features a fully equipped gym, allowing guests to maintain their fitness routines while on vacation.
How can guests relax by the pool at HM Playa del Carmen?
22 June 2024
Guests can unwind in the pool while enjoying cocktails at the pool bar, surrounded by lush tropical landscaping.
What can visitors do near the hotel in Playa del Carmen?
14 September 2024
The hotel is centrally located near Quinta Avenida, known for its excellent dining, shopping, and nightlife options.
Are there any massage services available at the hotel?
30 November 2024
Yes, guests can enjoy relaxing massages at the hotel's massage room, perfect for unwinding during their stay.
What types of local souvenirs can travelers find at the hotel's boutique?
9 October 2024
The hotel's boutique offers a variety of locally crafted items, including souvenirs, clothing, and artisanal gifts.
Is there parking available for guests traveling by car?
2 August 2024
Yes, the hotel provides free and secured parking for guests, ensuring peace of mind during their stay.

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